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PRIVACY POLICY
Mediclear SkinLab & Weight Loss, LLC
Last updated: November 2, 2026
1. INTRODUCTION
Mediclear SkinLab & Weight Loss, LLC ("Mediclear SkinLab," "we," "us," or "our") respects the privacy of visitors, patients, and individuals who communicate with our practice. This Privacy Policy explains how we collect, use, disclose, and safeguard information through www.mediclearskinlab.com, our online forms and scheduling services, and related digital communications (collectively, the "Website Services"). Our practice provides physician-led medical aesthetics, skin care, and weight-management services in McLean, Virginia. This policy describes our general website and business privacy practices. Health information maintained in connection with patient care may also be governed by federal and state medical privacy laws, including HIPAA where applicable, and by a separate Notice of Privacy Practices. If this policy conflicts with a legally required patient privacy notice, applicable law and that notice control. Using our website does not waive your statutory privacy rights.
2. INFORMATION WE COLLECT
We may collect information you provide directly, including your name, contact details, appointment requests, messages, registration information, preferences, and communications. When relevant to your care, we may collect medical history, medications, allergies, photographs, treatment records, and other health information through appropriate clinical channels. Payment transactions may be processed by third-party payment providers. We may receive payment status and limited transaction details; please consult the processor's applicable notice for its own handling practices. We do not claim that we never receive or store payment details unless this has been verified across all our systems. Our website may automatically receive technical information such as IP address, browser type, device identifiers, referring pages, and activity logs. Cookies or similar technologies may be used for essential website functions, performance measurement, and other purposes disclosed through applicable website controls. We will not use advertising trackers on patient portals, appointment or intake pages, or other contexts involving sensitive health information without an appropriate legal basis and safeguards.
3. HOW WE USE INFORMATION
We use information as reasonably necessary to respond to inquiries, arrange appointments, provide and coordinate care, process payments, communicate operational updates, maintain records, protect security, meet legal obligations, improve our services, and manage our business. We may send marketing communications where permitted by law and subject to required consent and opt-out choices. We do not condition treatment on consent to promotional text messages. Clinical information is used and disclosed for treatment, payment, healthcare operations, or other purposes only as permitted by applicable law and any required patient authorization. Patient photographs will not be published for advertising, social media, or testimonials without appropriate, separate authorization.
4. TEXT MESSAGES AND EMAIL
If you provide a mobile number, we may send appointment confirmations, reminders, or other service-related messages as permitted by law. Promotional text messages are sent only with any consent required by applicable law. Message frequency may vary; message and data rates may apply. You may opt out of marketing texts by replying STOP and request assistance by replying HELP when those functions are supported by the sending number, or by contacting us directly. Consent to promotional messages is not a condition of purchasing services. We do not sell or share mobile numbers or SMS opt-in data with third parties or affiliates for their independent marketing purposes. Text and ordinary email may not always be secure; please avoid sending sensitive medical details through unsecured channels.
5. WHEN WE DISCLOSE INFORMATION
We may share information with service providers who help us operate our practice, such as scheduling, electronic health record, payment, hosting, communication, and IT vendors, subject to appropriate contractual and legal safeguards. We may also disclose information when required or permitted by law, to protect safety and security, or in connection with a legitimate business transaction, subject to applicable medical confidentiality obligations. We do not sell patient medical records or authorize vendors to use patient information for their independent marketing. Any other use or disclosure of protected health information requiring authorization will be made only with the required authorization.
6. DATA SECURITY AND RETENTION
We use administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system is guaranteed to be completely secure. We retain information for the periods required by applicable medical-record, tax, consumer-protection, and other laws, or as reasonably necessary for lawful business purposes. Deletion requests may be limited by mandatory record-retention obligations.
7. YOUR PRIVACY CHOICES AND RIGHTS
You may contact us to request access to, correction of, or information about your personal information. Additional rights may apply under HIPAA and applicable state privacy laws, subject to statutory exceptions and eligibility requirements. Certain state consumer privacy laws exempt some healthcare data or entities; rights and response procedures therefore depend on the data and applicable law. If a right to appeal a denied privacy request applies, we will provide the applicable process. You may unsubscribe from promotional emails using the link provided and opt out of promotional texts as described above. Browser settings may also allow you to manage cookies.
8. THIRD-PARTY SERVICES AND LINKS
Our website may link to third-party websites or use independently operated booking, payment, or communication services. Their practices may be governed by their own privacy notices. We encourage you to review those notices. We are responsible for our own obligations regarding vendors and patient information under applicable law.
9. CHILDREN AND MINORS
Our website is not directed to children under 13, and we do not knowingly collect their personal information through general website features without any legally required parental consent. Medical services for minors, when appropriate, are subject to clinical judgment and applicable consent and confidentiality laws.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will post the revised policy with a new effective date and provide additional notice when legally required. Changes do not eliminate rights or authorizations required by law.
11. CONTACT US
Mediclear SkinLab & Weight Loss, LLC Website: www.mediclearskinlab.com Email: mediclear.skinlab@gmail.com Phone: 703-956-1337 McLean, Virginia